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Cookie Policy

What are cookies?
Cookies are small data files that are added to your computer and any other device you use to browse the web. Cookies allow us to remember your preferences when you visit Chaps Hotel.

What Information do cookies collect?
There are many different types of cookie, the cookies we use on our website allow us to recognise you as a past user of the site and also collect information about the pages you view. We don’t collect personal information using cookies and any information we collect about the journey you take on the site is anonymous.

Who sets the cookies?
Cookies placed on your computer while visiting are website are done so by Chaps Hotel and our suppliers. Other third parties who will set cookies when visiting our website include Google and social media sites such as Facebook and Twitter.

What are cookies used for?
The main purposes for which cookies are used are:-

For technical purposes essential to effective operation of website, particularly in relation to on-line transactions.
To enable Chaps Hotel to collect information about the browsing and shopping habits of our customers and to help us continually improve our services.

What cookies we use

Owner/Domain Cookie Name More Details
Google Analytics __utma This cookie is used by Google Analytics to recognise a unique user
Google Analytics __utmb This is a session cookie set by Google Analytics and helps us understand return/repeat visits
Google Analytics __utmc This is a session cookie set by Google Analytics and helps us understand return/repeat visits
Google Analytics __utmz This cookie is set by Google Analytics and helps us to track visiting traffic sources i.e. whether a given user came in from a search engine or directly

How do I disable cookies?
You can manually disable cookies in your web browser, how to do this varies depending on the browser you use. A simple explanation of how you can do this in three popular browsers is below.

Microsoft Internet Explorer:

For Mozilla Firefox:

For Google Chrome

If you require further information on cookies you can find guidance on the Information Commissioners Office Website click here.